Acceptable Use Policy

HomeOps by AMAI Automation Effective Date: 1 June 2025 Last Updated: 1 June 2025

1. Purpose

This Acceptable Use Policy ("AUP") defines the rules for appropriate use of HomeOps ("the Platform"), operated by AMAI Automation. It applies to all users of the Platform, including parents, children, staff members, and anyone who accesses HomeOps via the tablet kiosk.

This AUP is incorporated into and forms part of our Terms and Conditions. By using HomeOps, you agree to comply with this policy.

2. Intended Use

HomeOps is designed exclusively for personal household management. Permitted uses include:

Managing household schedules, tasks, and chores
Coordinating family calendars and events
Managing household staff (caregivers, housekeepers, landscapers, specialists)
Processing leave requests and generating payslips for household staff
Tracking children's academic results and chores
Communicating within a household via urgent alerts and task assignments
Using the tablet kiosk as a shared household display

3. Prohibited Uses

3.1 Illegal Activities

You may not use HomeOps to:

Violate any applicable South African law or regulation
Facilitate, plan, or conceal any illegal activity
Generate fraudulent payslips or employment records
Evade tax obligations or misrepresent employment arrangements
Process or store stolen personal information

3.2 Harmful Content

You may not upload, create, or transmit content that:

Is abusive, threatening, harassing, or defamatory
Discriminates against any person based on race, gender, religion, nationality, disability, sexual orientation, or any other protected characteristic
Is sexually explicit or inappropriate, particularly in relation to children
Promotes violence or self-harm
Is false, misleading, or deceptive

3.3 Unauthorised Access

You may not:

Attempt to access accounts, data, or systems you are not authorised to use
Share your login credentials with persons outside your household
Attempt to bypass authentication, PIN verification, or role-based access controls
Probe, scan, or test the Platform for security vulnerabilities without prior written consent from AMAI Automation

3.4 Platform Misuse

You may not:

Use the Platform for commercial purposes beyond managing your own household
Resell, sublicense, or provide access to the Platform to third parties
Use automated bots, scrapers, or scripts to extract data from the Platform
Reverse engineer, decompile, or disassemble any part of the Platform
Interfere with or disrupt the Platform's servers, networks, or infrastructure
Introduce viruses, malware, or any other harmful code
Overload the Platform with excessive requests or traffic

3.5 Misuse of HR Features

The payslip and HR features in HomeOps are administrative tools for household employment management. You may not:

Generate payslips for fictitious employees
Falsify salary amounts, tax deductions, or employment dates
Use HomeOps payslips as the basis for fraudulent financial applications
Process payslips for commercial business employees (HomeOps is for household staff only)

3.6 Children's Safety

Given that HomeOps allows child profiles and is used in a family context:

You may not create content that is inappropriate for a household with children
Parent account holders are responsible for ensuring the Platform is used appropriately by all household members
You may not misuse child profiles to access features restricted to adult roles

4. Content Standards

All content you create on HomeOps must:

Be accurate and honest
Be relevant to household management
Respect the privacy and dignity of all household members and staff
Comply with applicable South African employment law when used for HR purposes

AMAI Automation does not pre-screen content entered into the Platform but reserves the right to remove content that violates this AUP.

5. Staff Data and Employment Records

HomeOps includes features to manage household staff. When using these features, you must:

Only create profiles for real, actual employees in your household
Ensure payslip data accurately reflects actual employment arrangements
Comply with the Basic Conditions of Employment Act (BCEA) and any other applicable South African labour legislation
Not use the Platform to create records that misrepresent employment terms

Disclaimer: HomeOps is not a substitute for professional legal or accounting advice. AMAI Automation accepts no liability for any employment disputes or tax issues arising from the use of the Platform's HR features.

6. Kiosk Usage

The tablet kiosk (/main) is designed as a shared household display. When using the kiosk:

PINs should only be shared with the intended household member
The kiosk should be placed in an appropriate location within the household
Parents are responsible for ensuring kiosk content is appropriate for all household members who may view it
The kiosk should not be left logged in to a personal account in a publicly accessible location

7. Account Sharing

HomeOps accounts are personal to the registered household. You may not:

Share your parent login credentials with persons outside your household
Allow unrelated households to use your account
Create a single account to manage multiple unrelated households

Each household requires its own subscription.

8. Reporting Violations

If you become aware of a violation of this AUP — whether by another user or a third party — please report it to us:

Email: support@homeops.co.za Subject line: AUP Violation Report

Please include as much detail as possible. We take all reports seriously and will investigate promptly.

9. Consequences of Violation

Violations of this AUP may result in:

A warning issued to your account
Temporary suspension of your account
Permanent termination of your account without refund
Reporting to relevant authorities where illegal activity is suspected
Civil or criminal legal action where warranted

The severity of the response will be proportionate to the nature and severity of the violation.

10. Enforcement

AMAI Automation reserves the right to:

Monitor Platform usage for compliance with this AUP
Investigate reports of violations
Remove content that violates this AUP
Suspend or terminate accounts that violate this AUP
Take any action we deem necessary to protect the Platform, our users, and third parties

We will act reasonably and in good faith when enforcing this policy.

11. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated via email or a notice on the Platform. Your continued use of HomeOps after the effective date of any changes constitutes your acceptance of the updated policy.

12. Contact

For questions about this Acceptable Use Policy:

AMAI Automation Email: support@homeops.co.za Website: homeops.co.za

This Acceptable Use Policy was last updated on 1 June 2025.

Acceptable Use Policy

HomeOps by AMAI Automation Effective Date: 1 June 2025 Last Updated: 1 June 2025

1. Purpose

This AUP is incorporated into and forms part of our Terms and Conditions. By using HomeOps, you agree to comply with this policy.

2. Intended Use

HomeOps is designed exclusively for personal household management. Permitted uses include:

Managing household schedules, tasks, and chores
Coordinating family calendars and events
Managing household staff (caregivers, housekeepers, landscapers, specialists)
Processing leave requests and generating payslips for household staff
Tracking children's academic results and chores
Communicating within a household via urgent alerts and task assignments
Using the tablet kiosk as a shared household display

3. Prohibited Uses

3.1 Illegal Activities

You may not use HomeOps to:

Violate any applicable South African law or regulation
Facilitate, plan, or conceal any illegal activity
Generate fraudulent payslips or employment records
Evade tax obligations or misrepresent employment arrangements
Process or store stolen personal information

3.2 Harmful Content

You may not upload, create, or transmit content that:

Is abusive, threatening, harassing, or defamatory
Discriminates against any person based on race, gender, religion, nationality, disability, sexual orientation, or any other protected characteristic
Is sexually explicit or inappropriate, particularly in relation to children
Promotes violence or self-harm
Is false, misleading, or deceptive

3.3 Unauthorised Access

You may not:

Attempt to access accounts, data, or systems you are not authorised to use
Share your login credentials with persons outside your household
Attempt to bypass authentication, PIN verification, or role-based access controls
Probe, scan, or test the Platform for security vulnerabilities without prior written consent from AMAI Automation

3.4 Platform Misuse

You may not:

Use the Platform for commercial purposes beyond managing your own household
Resell, sublicense, or provide access to the Platform to third parties
Use automated bots, scrapers, or scripts to extract data from the Platform
Reverse engineer, decompile, or disassemble any part of the Platform
Interfere with or disrupt the Platform's servers, networks, or infrastructure
Introduce viruses, malware, or any other harmful code
Overload the Platform with excessive requests or traffic

3.5 Misuse of HR Features

The payslip and HR features in HomeOps are administrative tools for household employment management. You may not:

Generate payslips for fictitious employees
Falsify salary amounts, tax deductions, or employment dates
Use HomeOps payslips as the basis for fraudulent financial applications
Process payslips for commercial business employees (HomeOps is for household staff only)

3.6 Children's Safety

Given that HomeOps allows child profiles and is used in a family context:

You may not create content that is inappropriate for a household with children
Parent account holders are responsible for ensuring the Platform is used appropriately by all household members
You may not misuse child profiles to access features restricted to adult roles

4. Content Standards

All content you create on HomeOps must:

Be accurate and honest
Be relevant to household management
Respect the privacy and dignity of all household members and staff
Comply with applicable South African employment law when used for HR purposes

AMAI Automation does not pre-screen content entered into the Platform but reserves the right to remove content that violates this AUP.

5. Staff Data and Employment Records

HomeOps includes features to manage household staff. When using these features, you must:

Only create profiles for real, actual employees in your household
Ensure payslip data accurately reflects actual employment arrangements
Comply with the Basic Conditions of Employment Act (BCEA) and any other applicable South African labour legislation
Not use the Platform to create records that misrepresent employment terms

Disclaimer: HomeOps is not a substitute for professional legal or accounting advice. AMAI Automation accepts no liability for any employment disputes or tax issues arising from the use of the Platform's HR features.

6. Kiosk Usage

The tablet kiosk (/main) is designed as a shared household display. When using the kiosk:

PINs should only be shared with the intended household member
The kiosk should be placed in an appropriate location within the household
Parents are responsible for ensuring kiosk content is appropriate for all household members who may view it
The kiosk should not be left logged in to a personal account in a publicly accessible location

7. Account Sharing

HomeOps accounts are personal to the registered household. You may not:

Share your parent login credentials with persons outside your household
Allow unrelated households to use your account
Create a single account to manage multiple unrelated households

Each household requires its own subscription.

8. Reporting Violations

If you become aware of a violation of this AUP — whether by another user or a third party — please report it to us:

Email: support@homeops.co.za Subject line: AUP Violation Report

Please include as much detail as possible. We take all reports seriously and will investigate promptly.

9. Consequences of Violation

Violations of this AUP may result in:

A warning issued to your account
Temporary suspension of your account
Permanent termination of your account without refund
Reporting to relevant authorities where illegal activity is suspected
Civil or criminal legal action where warranted

The severity of the response will be proportionate to the nature and severity of the violation.

10. Enforcement

AMAI Automation reserves the right to:

Monitor Platform usage for compliance with this AUP
Investigate reports of violations
Remove content that violates this AUP
Suspend or terminate accounts that violate this AUP
Take any action we deem necessary to protect the Platform, our users, and third parties

We will act reasonably and in good faith when enforcing this policy.

11. Changes to This Policy

12. Contact

For questions about this Acceptable Use Policy:

AMAI Automation Email: support@homeops.co.za Website: homeops.co.za

This Acceptable Use Policy was last updated on 1 June 2025.